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Tailored consultancy

The experience of the University professionals at your service

Course program

An individual and personalized training course held directly in the sales point or at the Università del Càffè itself. 
A unique opportunity dedicated to professionals who are particularly determined to follow the path to maximum quality.
The contents, teaching methods and venue are defined together, with the aim of identifying the most appropriate training solution or consultancy to satisfy your specific needs
An exclusive service enabling you to make the most of the professionalism and experience of the Università del Caffè professors and technicians.

Aim:
To highlight the winning features and develop the potential of the staff and premises, while trying to reduce the weaknesses by working around the risks associated with the activity.

Programme:
The programme will be established and agreed upon with the specialised consultant and it will develop the specific activities for the customer’s needs and potential.

Type of course: practical consultancy

Duration: 1 day 

Target participants: café managers, store managers, baristas and store assistants.

Where and when

Language
The course is available in English

How to enroll:
-By calling the toll free number 800 821 021 Monday to Friday, from 9am to 5pm (free from Italy only); 
-by filling in the form More info.

Fee: € 910 + VAT 22%
Special price for illy customers:
€ 650 + VAT 22%

For courses held at the Università del Caffè headquarters in Trieste, the fee includes: 
-a shuttle service between the affiliated hotels and the illycaffè plant
-all lunches and coffee breaks, plus dinner on the first day of the course. 

The fees do not include
hotel accommodation.